![]() Audio Conferencing: This provides the dial in number when you send out a Teams meeting invite.Domestic (or International) Calling Plan: This provides the direct phone number (DID) and the calling minutes for making outbound calls.(Transfer, hold, park, voicemail, etc.) This is bundled into the E5 and A5 O365 and M365 licenses. Phone System: This provides the basic phone features in Teams. ![]() There are three main components needed for Teams voice: There are also many third party options for advanced call center solutions and other add-ons. At this point there is no reason why most organizations wouldn’t be able to move to Teams voice with little to no loss in functionality from their current system. Almost every time I go into the Teams portal I found something new or they have moved things around to make it easier to use. Microsoft continues adding features to Teams voice. Personally, I wouldn’t be surprised if this is the last version of SFB Server and they announced this release just to extend the life for organizations with large SFB deployments. All signs still point to the fact that Microsoft would rather you migrate to Teams voice. The new version will use the Cloud Voice Mail for auto attendants, call queues and voicemail (no integration with Exchange on premise). As I am writing this it has still not been released. It was supposed to be released in the 2 nd half of 2012. Microsoft announced the release of Skype for Business Server 2022 for on premise deployments as a subscription only offering. What about Skype for Business on-premise? ![]() Here’s a list of compatible phones and available features. The new gateway widens the list of compatible phones and has a fairly robust list of features (still no directory). Microsoft recently put into preview a new SIP phone gateway built specifically for Teams that will replace the SFB gateway. Integrated this way the phones have limited functionality (such as an easy directory search and contact lists) but can still handle basic call functions. Microsoft extended the use of the Skype for Business (SFB) phone gateway to allow the continued use of SFB (3PIP) phones with Teams after SFB Online was discontinued in July of 2021. Updated: December 2021 What’s new now that Skype for Business (SFB) Online has be discontinued?
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